Which service is best for my business?
Please review below and speak with your sales partner.
Bell |
Bell |
|
|---|---|---|
| Connection | Dedicated fibre strand from your IT room to Bell's central office port
|
Shared fibre aggregation equipment in distribution network to shared port in Bell's central office
|
| Speeds |
1 Mbps to 10 Gbps
|
8 Gbps
|
| IP Addresses |
Class C IP v4
|
1 single network
|
| Router |
Either Bell-managed router
|
Bell provides modem
|
| Unlimited Data Transfer | ||
| Monitoring |
Bell monitors (if Bell-managed router) and provides alerts with 20-minute mean time to notify |
Customer self-reporting of connection outages (i.e., no monitoring by Bell) |
| Reliability |
Bell's service-level agreement covers network accessibility, latency and packet loss rates 4-hour mean time to repair |
No contractual commitment for latency or packet loss Best efforts for repairs within 24 hours |
| Reporting |
Usage, mean time to repair and availability reported in accessible web portal |
No reporting for availability or usage |
| Security | Traffic runs on Canada's largest and most trusted national network | Traffic runs on Canada's largest and most trusted national network |
| Support |
Canadian-located service desk
|
Offshore help desk
|